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Data protection notice

Neudorff takes the protection of personal data very seriously and complies with appropriate data protection provisions, particularly the regulations of the German Telemedia Act (TMG) and the German Data Protection Act (BDSG). Below are the specific details of when we collect data, what data we collect and how we use it.

1. Anonymous data collection, Evaluation of access data

You can use our website without revealing your identity. We only store impersonal access data, such as the name of your Internet service provider, the page you visited us from, the name of the files requested and the access date.  This information is evaluated solely for statistical purposes and cannot be used to identify individuals. We only record personal details if you have communicated these to us voluntarily in the course of visiting our website. It is listed in the following.

2. Collection, processing and usage of personal data

a) Contact form

In as far as you contact us via the form provided on our website, the requested contact data will be collected, processed and used exclusively for the purposes of processing your request.

b) Personalised services, forum

In as far as we offer personalised or closed services on our website, we process and use the data provided by you for the purposes of registration and application for the relevant services, such as, for example, the use of our forum.

c) Competitions, promotions   

The data given by you within the framework of participation in competitions/promotions on our website will be collected, processed and used exclusively for the purposes of the execution and implementation of the relevant competition or the promotion.

d) Email newsletters

Email newsletters are only sent to you if you have explicitly subscribed to the corresponding newsletters on our website. If you no longer wish to receive any email newsletters you can unsubscribe on the newsletter you have received, or you can contact us using the details below.

e) Collection, processing and usage of personal data

The personal details you provide are collected, processed and used exclusively to enable us to conduct competitions, to handle newsletter requests, to respond to your queries, or to facilitate use of our Forum. 

Your personal details may be passed on to service providers and partner companies who are helping us to fulfil the purposes listed above. These companies are only permitted to use your personal details as so-called contract data processors to fulfil their tasks on our behalf and are obligated to comply with the appropriate data protection regulations.

Occasionally, we may be forced to disclose your data because of statutory regulations or legal processes. If this is required in order to process your queries, then we may also forward your individual queries to our applicable sales partner abroad, who will then contact you directly. Aside from these circumstances, however, your personal details will not be passed to third parties.

Your stored personal details will only be processed in countries of the European Economic Area.

3. Use of cookies

We use so-called cookies on some pages to make our website appealing to visitors and to facilitate use of certain features. These are small text files that are stored on your computer. Identification of individuals cannot be made on the basis of the cookies used by us. Most of the cookies we use are deleted from your hard drive once you end your browser session (“session cookies”). In contrast, the so-called “permanent cookies” remain on your computer and enable us, e.g. to highlight your read/unread articles in the Forum. We also use permanent cookies in connection with web analysis (in this context, see section 8 of our data protection notice).
It is also possible to use our website without cookies, but some features will be unavailable as a result.

The majority of browsers are set up so that you accept cookies automatically. However, you can deactivate the storage of cookies or set up your browser so that it informs you as soon as cookies are sent.

4. Your right to information, correction and deletion of your personal data

You have the right to request, at any time and without charge information concerning the data relating to you which we have stored and the purpose for which this data was stored. Furthermore, you may report inaccurate data or have data deleted if it has been wrongfully stored or is no longer required. To exercise these rights please contact us by telephone on +49 (0)5155 62 44 888 or by email at

5. External links

Our online presence may contain links that lead to third-party websites. We have no influence over the content and layout of sites provided by external suppliers. These data protection regulations do not apply in this respect.

6. Links to social networks, social plugins

a) Social Plugins

Our online service is complemented by the official presence of Neudorff in the following
 social networks:
- Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
- Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)
- YouTube (a service of Google Inc., 901 Cherry Avenue, San Bruno, CA 94066, USA)
- Google+ (Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA)

Visitors to our website can access these sites via links. The links are indicated on our website by the respective logo of the relevant social network.

In as far as we also use the so-called social plugins of the above-mentioned social networks in this regard, we integrate the Shariff solution, which enhances data protection (see The usual social media buttons already transfer user data for every page view to the relevant social networks. You create unseen contact with the servers of the social networks even when the user is not logged in or is not a member of the network. The Shariff solution here acts as an intermediary and ensures that when simply viewing our website no initial transfer of data to the social networks takes place. Only when you click on one of the social plugins can data be transferred to the respective network and stored there. The social network then receives the information that you have called up the relevant subpage of our online service. For this to happen, you do not have to have an account with this social network nor do you have to be logged in there. If you are registered with or logged in at this point to your personal user account with the applicable social network, then the applicable social network can link access to this website with your user account To avoid this, you have to log yourself out of your user account before clicking on the above-mentioned social plugins with the respective social network. Please note that the processing and use of personal data is the responsibility of the relevant social network and Neudorff neither has nor obtains any information concerning the actual scope and content of the transmitted data nor of its use by the relevant provider. It has to be assumed that at least the IP address and device-related data will be collected and used. In addition, it is possible that the social networks will use cookies. For further information regarding the extent of processing of your personal data by the provider of the social networks, as well as regarding setting options for the protection of your privacy, please refer to the data protection guidelines of the respective provider:

- Instagram:
- YouTube:
- Google+:

b) integration of YouTube Videos

On our website, we use the service provider YouTube for the integration of videos. YouTube is a service provided by Google Inc. with headquarters in 901 Cherry Avenue, San Bruno, CA 94066, USA. We use integrated YouTube videos in the so-called enhanced data protection mode, i.e., YouTube does not store any data about the users of our website unless the users view the video. If the YouTube video is clicked, this can activate further data processing operations (e.g. the storing of cookies by YouTube) over which Neudorff does not have any influence. To find out more information concerning the purpose and extent of the collection and use of data by YouTube as well as your rights and setting options for protection as a YouTube customer, please refer to the YouTube data protection notice (

7. Use of Google Maps

Our website uses Google Maps of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA to display maps. When you visit our website your browser makes a direct connection with the Google servers, which means that personal data, especially your IP address, is transmitted to Google. Please note that Neudorff does not have any information about the actual extent and content of the processing of data by Google. It has to be assumed that at least the IP address and device-related data will be collected and used. For further information about the extent of the processing of your personal data by Google as well as setting options for the protection of your privacy, please refer to the Google data protection notice (

You have the option of deactivating Google Maps in a simple manner, thereby preventing any data transfer to Google: To do this, deactivate JavaScript in your browser. However, we would like to point out that, in this case, you will not be able to use the map display. If you use this website without deactivating the JavaScript function then you expressly declare that you are aware of the problems relating to data protection legislation, that you agree with the processing of the data collected about you by Google in the manner previously described and for the aforementioned purpose.

8. Use of web analysis tools (Piwik)

Our website uses the web analysis service Piwik for statistical evaluation. This software is configured according to the recommendations of the Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD) and complies with the applicable data protection regulations.

Piwik uses so-called "cookies", text files that are stored on your computer and enable us to analyse your use of the website. For this purpose, the usage information produced by the cookie (including your abbreviated IP address) is stored on our server and on the server of our IT service provider on our behalf and is only evaluated internally. Your IP address is immediately made anonymous to prevent you being identified as the user. The usage information generated by the cookie is not passed to third parties and is used to identify and optimise relevant content of our online presence. You can prevent the use of cookies by setting up your browser software accordingly. However, this may mean that you cannot use all the features of our website

If you do not wish usage information from your visit to be stored and evaluated, then you can stop this process of storage and use at any time by changing your browser settings. This will store a so-called opt-out cookie in your browser, which will prevent Piwik from acquiring any usage information. Please be aware that deleting your cookies will also delete the opt-out cookie. In this event you will have reactivate it.

Preventing data gathering by Piwik

9. Updating this data protection declaration

Our data protection notices have to be updated from time to time to accommodate the continual development of the Internet and the associated changes in the applicable legal regulations. We will inform you here about any relevant changes.

10. Responsible Authority

The Responsible Authority in the sense of the data protection law is:

W. Neudorff GmbH KG
An der Mühle 3
31860 Emmerthal

Telephone: 05155-6244888
If you have any questions regarding data protection, please do not hesitate to contact us.

Emmerthal, April 2017